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Your use of this Website and/or our
services constitutes Your agreement to the following terms and conditions. If
You do not agree with any of these terms and conditions, please do not use this
Website or Our services.
If You are under legal age of consent
for Your respective district, You are not allowed to access or use this Website
or Our services. You acknowledge and agree that You must be of legal age to
purchase any of Our products or services available on this Website or
otherwise.
By submitting an order and/or payment,
You are acknowledging that You have read and understand these terms and
conditions. By submitting an order and/or payment, You are also agreeing to be
legally bound by these terms and conditions, which form the entire agreement
between You and DivBooks.com
Definition of Terms
“Website” means all online content on
DivBooks.com website pages.
“Customer,” “You,” or “Yours” mean and refer to you and/or any other person
submitting an order to DivBooks.com on your behalf.
“Company,” “We,” or “Our” mean and refer to DivBooks.com, a company
registered under the laws of Texas.
“Product” means and refers to all
services and products provided by DivBooks.com to Customer in accordance with
his/her Order.
“Order” means an order via phone or e-mail made by Customer to purchase
services or products provided by DivBooks.com. Orders are
confirmed by down payments via, credit card, bank wire transfer, Wise, or
PayPal transfer.
Our Services
By submitting the Order and/or payment,
You are purchasing the Product for Your use only. All Products are
non-refundable and come with no warranties, expressed or implied. It is Your
obligation to read these Terms and Conditions before submitting any Order
and/or payment to this Website.
REFUND POLICY
It is important that you read and fully
understand the refund policy in order to have full knowledge of the privileges
and limitations governed by the All Div Books Policy.
We offer refunds only in special cases
and specified conditions, detailed as under:
Change of Mind:
·
The customer is entitled to 100%
refund before our writers/editors start working on the project.
·
If (for any reason) you change your
mind and decide against continuing your project with us after placing your
order, you can ask for refund within the first seven-hour of placing your
order. A 40% processing fee will be charged in other cases.
Incompetent Delivery:
·
Once the work is delivered, customers
are only entitled to claim a refund once they have exhausted all the options
detailed as under;
·
If it does not comply with project
requirements (as requested/documented by the customer). We are committed to
provide our customers with 100% satisfaction and offer unlimited revisions to
ensure that the delivery is up to the mark. We assign, re-assign and re-write
your work to ensure complete satisfaction.
·
Reserve FREE Pages for future, but of
same value and you can avail them at any time.
If we’re still not able to deliver what
you asked for, refund will be processed with a mutual agreement on a set
percentage (but only in the cases where the delivery is completely off the
mark)
Late Delivery:
·
We believe in “On Time Delivery” but
if, for any reason we fail to deliver the asked service on time, after at least
three attempts to contact us, your refund will be processed once it is
established through documentary evidence that the late delivery was the
company’s fault.
Refund Time Frame:
·
Refunds must be claimed within 30
days of delivery. Refunds claimed after the set time frame will not be
entertained.
·
All the customers must note the
deadline for claiming refund at the time of placing order.
Cases where refund
will not be issued:
·
In case of late delivery due to some
minor technical errors, such as grammatical, typing, word count, missing
references etc., refunds will be processed with mutual agreement and the
company will only settle with partial refund or discounts reserved for future
purchases.
·
The company will not be responsible
for any delay from the client’s end.